Hiring the right security guard company Glendale businesses can trust is crucial to ensuring your property, assets, and people remain protected. Unfortunately, not all companies fulfill their promises. If you’re starting to feel unsure about the team guarding your premises, you might already be seeing red flags. Choosing a reliable firm is more than just signing a contract—it’s about safety, trust, and professionalism.
In this article, we’ll walk you through seven subtle signs you may have hired the wrong security company and what you should do about it before problems escalate.
1. Lack of Communication
Poor Responsiveness
One of the first signs of a problematic security guard company is a lack of timely communication. Are your calls or emails being ignored? Do you struggle to get clear answers or updates about your security operations?
No Point of Contact
Professional companies typically assign a dedicated contact person to ensure smooth coordination. If you’re constantly chasing down different people for answers, it’s time to re-evaluate.
2. Guards Appear Untrained or Unmotivated
Poor Appearance and Discipline
Unprofessional behavior, untidy uniforms, and lack of alertness are subtle yet profound indicators. Reliable companies like Fit Guard Services ensure their staff are trained, alert, and always presentable.
Lack of Certification or Training
Ask if guards are licensed and regularly trained in conflict resolution, emergency protocols, and surveillance. If they can’t provide proof, that’s a warning sign.
3. Frequent No-Shows or Tardiness
Missed Shifts
If your guards are often late or, worse, don’t show up, it’s a clear signal that the security guard company Glendale clients expect to be reliable is failing its basic duties.
Inadequate Backup
Professional firms have contingency plans for absent guards. If you're left without coverage, your property is at risk.
4. No Reporting or Accountability
Lack of Incident Reports
Security is not just physical presence; it’s also about documentation. If you rarely receive daily logs or incident reports, the company may not be taking their job seriously.
Poor Supervision
A reputable company will have supervisors making random site visits to ensure quality and accountability. Lack of oversight means your property could be unprotected.
5. Technology Gaps
No Use of Modern Tools
Today’s security is closely tied to technology—GPS tracking, digital logbooks, and surveillance integration are now basic expectations. If your security guard company in Glendale is still using outdated systems or no systems at all, they’re behind the curve.
Inability to Provide Real-Time Updates
If they can’t offer real-time alerts or updates during emergencies, you’re missing out on essential protective services.
6. Negative Reviews and Reputation
Poor Online Reputation
Take time to read Google and Yelp reviews. If others complain about similar issues you're facing, trust those patterns.
No References
Reputable firms are happy to provide references from satisfied clients. Hesitation or avoidance in this area is a red flag.
7. High Staff Turnover
Constantly Changing Guards
Do you notice a new face every week? High turnover often suggests internal issues, such as poor management or low morale. That instability compromises your security.
Lack of Familiarity
Consistent guards become familiar with your premises, routines, and potential risks. If you're always dealing with new people, you lose that strategic advantage.
What to Do If You've Hired the Wrong Company?
If several of these signs ring true, it’s time to look for a new provider. A high-quality security guard company Glendale property managers recommend should offer consistent staffing, responsive communication, thorough reporting, and cutting-edge tools.
Begin by scheduling meetings with local providers to discuss your concerns and review their credentials. Choose a company that prioritizes security—not just a service.
Why Fit Guard Services Is a Trusted Choice?
Fit Guard Services has built a solid reputation for professionalism, promptness, and top-tier security solutions. Whether you need event security, mobile patrols, or 24/7 coverage, their team is fully licensed, highly trained, and committed to safeguarding your people and property with integrity.
Their staff uses modern tools, maintains regular communication, and delivers consistent service that meets industry standards and client expectations. To locate a reliable Glendale security, use the map below to find your closest Fit Guard Services location:
Final Thoughts
Your choice of security provider has real consequences. Watch out for these subtle but telling signs to protect your people and assets. Don’t hesitate to make a change if the current team falls short—your safety is worth it.
Seeking a dependable security guard company that Glendale clients trust? Contact Fit Guard Services today and upgrade to security you can rely on.
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